Privacy Policy

Last updated: 15 November 2026

At rêvasser, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it and how it is handled when you visit our website or communicate with us.

Information We Collect

We may collect the following information when you contact us or place an order:

• Name and contact number.
• Delivery address and location.
• Order details, flavour selections and preferences.
• Information voluntarily shared with us through WhatsApp, email or other communication channels.
• Basic technical information relating to your website visit, such as browser, device and usage information, where collected by the website or its hosting provider.

How We Use Your Information

The information collected may be used to:

• Respond to enquiries and process orders.
• Coordinate deliveries and communicate order updates.
• Address customer concerns and provide after-sales assistance.
• Maintain business and transaction records.
• Improve our website and customer experience.
• Meet applicable legal and regulatory requirements.

Sharing of Information

We do not sell or rent customers’ personal information to third parties.

Information may be shared only where necessary with:

• Delivery partners, to facilitate order deliveries.
• Payment service providers and banks, to process or verify payments.
• Website hosting and technical service providers, where required for website operations.
• Government authorities or other parties where disclosure is required by law.

Such information will be limited to what is reasonably necessary for the relevant purpose.

Data Security & Retention

We take reasonable measures to safeguard personal information against unauthorised access, misuse, loss or disclosure.

Customer information is retained only for as long as reasonably necessary for business, operational, legal and regulatory purposes.

Third-Party Platforms

Our website may contain links to third-party websites or services. Communications and transactions conducted through platforms such as WhatsApp and third-party delivery services are also subject to their respective privacy policies and terms.

We are not responsible for the privacy practices of independent third-party platforms.

Your Privacy Rights

You may contact us to request access to, correction of or deletion of personal information you have shared with us, subject to applicable legal and record-retention requirements.

You may also contact us regarding any concerns about how your information is being used.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or applicable laws. The updated version will be published on this website.

For Privacy-Related Queries, Grievances & Complaints

• Phone / WhatsApp+91 98681 80116
• Emailrevasser.gelato@gmail.com