Cancellation Policy

Last updated: 15 November 2026

All orders at rêvasser are placed directly through WhatsApp or other communication channels and are confirmed individually.

We understand that plans can change. However, as our products are perishable and handled with care, cancellation requests are subject to the following conditions:

• Cancellation requests must be communicated as soon as possible.
• Requests received before an order has been prepared, packed or dispatched may be accepted.
• Once an order has been prepared, packed or handed over to a delivery partner, cancellation may no longer be possible.
• If rêvasser is unable to fulfil a confirmed order, the customer will be informed and any payment received for the unfulfilled order will be refunded.

Customers are requested to verify their flavour selection, quantities, delivery address and contact details before confirming an order.

All cancellation requests should be communicated directly through WhatsApp.

This policy is subject to applicable consumer protection laws.

Refund, Return & Replacement Policy

Last updated: 15 November 2026

At rêvasser, gelato is a perishable frozen food product, handcrafted in small batches and packed with care.

For reasons of food safety and hygiene, we do not accept routine returns of products once delivered. However, customer satisfaction and product quality remain important to us.

For Reporting an Issue

For any product-related concerns, complaints or feedback, please contact us directly:

• Phone / WhatsApp+91 98681 80116
• Emailrevasser.gelato@gmail.com